Privacy Policy

1. Introduction

This Privacy Policy sets out how yk66 ("we", "us", or "our") collects, processes, stores, and protects personal data belonging to users ("you" or "your") of the yk66 platform accessible at https://yk66.app. By registering an account or using any part of this platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

yk66 is committed to handling your personal data in accordance with applicable data protection principles. We operate under a strict data minimisation standard: we only collect what is genuinely necessary to deliver our services, verify your identity, process transactions, and comply with applicable legal obligations. We recognise that our users in Bangladesh trust us with sensitive financial and personal information, and we take that responsibility with the utmost seriousness.

2. Information We Collect

When you interact with yk66, we may collect the following categories of personal information:

• Identity and contact information: full name, date of birth, email address, phone number, and residential address (required for account registration and KYC verification).
• Financial and payment data: transaction amounts, deposit and withdrawal history, and payment method identifiers (e.g., bKash wallet numbers, Nagad account references) — we never store full card or wallet credentials on our servers.
• Account activity data: login timestamps, game session history, betting records, bonus claims, and in-platform communications — used to personalise your experience and maintain the security of your account.
• Technical device data: IP address, browser type, device model, operating system version, and session cookies — collected automatically to ensure platform stability and detect fraudulent access.
• Communications data: emails, live chat transcripts, and support tickets you send us — retained for the purpose of resolving your enquiries and maintaining a quality service record.
• KYC verification documents: government-issued national ID, passport scan, or utility bill (submitted during account verification) — stored in encrypted form and accessible only to authorised compliance personnel.

3. How We Use Your Information

yk66 processes your personal data only for clearly defined, lawful purposes. We do not engage in automated profiling that produces legal or similarly significant effects without human review. Our primary purposes include:

• Account creation and management: setting up your yk66 account, processing deposits and withdrawals via bKash, Nagad, Rocket, or Upay, and maintaining your account records.
• Identity verification and anti-fraud controls: confirming that you meet the minimum age requirement of 21 years and that your identity matches your submitted documents, in order to prevent underage gambling and financial fraud.
• Service delivery and improvement: personalising game recommendations, delivering bonuses and promotional offers relevant to your activity, and resolving technical or payment issues reported through our support channels.
• Legal compliance and responsible gaming obligations: maintaining transaction records as required by applicable regulations, detecting patterns associated with problem gambling, and cooperating with law enforcement where legally mandated.

4. Legal Basis for Processing

We process your data under one or more of the following legal bases: (a) Performance of contract — processing necessary to provide the service you have registered for; (b) Legal obligation — processing required to comply with applicable laws, anti-money laundering requirements, and responsible gaming mandates; (c) Legitimate interests — processing for fraud prevention, network security, and service analytics, provided these interests are not overridden by your rights; and (d) Consent — where you have opted in to receive marketing communications, which you may withdraw at any time.

5. Sharing Your Data

yk66 does not sell your personal information. We may share your data with carefully selected third parties solely under these limited circumstances:

• Payment processors and gateway providers (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard) — only the transaction data strictly necessary to execute and confirm your deposit or withdrawal.
• Identity verification services — document scans and biographical data transmitted under strict data-processing agreements to KYC compliance partners for the sole purpose of fulfilling our age and identity verification obligations.
• Technology infrastructure providers — cloud hosting, server operations, and cybersecurity vendors who process data under binding data-processing agreements and have no independent right to use your data.
• Regulatory and law enforcement authorities — only where we are legally compelled to disclose information, and only to the extent required by applicable law. We will notify you of such requests where permitted to do so.

6. Cookies and Tracking Technologies

yk66 uses cookies and similar technologies to deliver a functional and personalised experience. Cookies are small text files stored on your device that allow our platform to recognise your session, remember your preferences, and measure platform performance. We categorise our cookies as follows: (a) Strictly Necessary Cookies — essential for the platform to operate (e.g., session authentication); (b) Functional Cookies — remember your language and display preferences; (c) Analytics Cookies — collect anonymised usage data to help us improve the platform; and (d) Security Cookies — used to detect and prevent fraudulent account access.

You may disable non-essential cookies at any time through your browser settings. Note that disabling strictly necessary cookies may impair platform functionality. We do not use third-party advertising cookies or cross-site tracking cookies that profile your browsing behaviour beyond the yk66 platform.

7. Your Rights

As a user of yk66, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with your registered account email. We will respond within 30 days of receiving a verifiable request.

• Right of access: you may request a full copy of the personal data we hold about you, along with details of how it is being processed.
• Right of rectification: if any personal data we hold is inaccurate or incomplete, you may request that it be corrected or updated without undue delay.
• Right of erasure ('right to be forgotten'): you may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to overriding legal retention obligations.
• Right to restrict processing: you may request that we limit how we use your data in certain circumstances (e.g., while a dispute is being resolved).
• Right to withdraw consent: where processing is based on consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. For active accounts, data is retained for the full duration of your relationship with yk66. Following account closure, we retain core identity and transaction records for a minimum period required by applicable financial regulations. After that period, data is securely deleted or anonymised.

KYC documents are stored in encrypted form on secured servers. Device and session data (IP logs, cookies) is purged on a rolling 90-day basis unless a security investigation requires extended retention. All retention schedules are reviewed annually.

9. International Data Transfers

yk66's primary operations are geared toward users in Bangladesh. In certain circumstances, your data may be transferred to or processed by service providers operating in other jurisdictions (for example, cloud infrastructure providers). Where such transfers occur, we apply appropriate safeguards — including contractual data-protection clauses — to ensure your data receives a standard of protection comparable to that provided within Bangladesh. We do not transfer your data to any jurisdiction that does not offer adequate data protection standards without putting in place the required contractual safeguards.

10. Children and Underage Users

yk66 is strictly an adult platform. We do not knowingly collect personal data from any individual under the age of 21. During registration, all users are required to confirm that they are 21 years of age or older and to submit valid identification as part of the KYC process. If we become aware that personal data has been collected from a user who is under 21, we will immediately suspend the account, delete the data in question, and void any associated transactions.

Parents and guardians who believe their minor child may have accessed or registered on yk66 are encouraged to contact us immediately at [email protected]. We treat such reports as a top priority and will act within 24 hours of receiving a verified report.

11. Changes to This Privacy Policy

yk66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, applicable law, or platform functionality. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email. Your continued use of the yk66 platform after any such update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed of how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way yk66 handles your personal data, please contact our Privacy Support team. You can reach us at [email protected]. We are committed to addressing all privacy-related enquiries promptly, professionally, and in strict confidence. Response times are typically within 2 business days for general enquiries and within 30 days for formal data subject access requests.